All house floor plans and images within the Australian House Design Group website are subject to Copyright Laws and may not be downloaded, saved or copied in any format. Any breaches will result in immediate legal action. Builders who use our designs without our express written permission will be penalised by the full extent of the law. Individuals may not under any circumstances take our designs to a builder without first purchasing the design. Please read our Copyright Agreement before purchasing any of our products. Click Here To Read The Agreement. The client agrees to all terms of The Agreement upon the sale of any of our products or upon commencement of any of our services.
All sales on house plans and customisations/modifications are final. No refunds or exchanges can be given once your order has started the fulfillment process.
Prices on our pre designed plans are fixed but are subject to change without notice. All of our upfront quotes for modifications, package deals and custom designs are fixed price quotes however we reserve the right to increase or decrease our quoted price subject to obtaining further information about your project that may alter the time frame we have allowed for.
Pre designed plans purchased on our website require upfront payment to be processed either through our website or by contacting us for alternate arrangements. All work that is invoiced by us must be paid for by the due date on the invoice. We reserve the right to withhold services and/or your project documents if payment is not made. For payments more than two weeks over due, we reserve the right to add penalty fees of 10% to your invoiced total. If we are forced to obtain the services of a debt collector, then the client will be responsible for all fees incurred by this service.
For all custom designs, we will invoice the client in two stages. The upfront deposit will be invoiced before any work commences and payment is required immediately. No work will commence before the deposit is received. The second payment will be invoiced after the concept drawings have been completed and approved by the client (prior to documentation beginning). Payment is required before we can commence documenting your project. CAD/DWG files will not be released to the client until final payment is made. Release of CAD files is at the Designers discretion and Australian House Design Group reserves the right to refuse the release for any reason including but not limited to unpaid invoices, abusive or threatening behaviour from the client or any breach to our contracts. For clients with large development projects, please contact us to discuss payment options.